Shipping policy

Shipping Policy

Thank you for shopping with our Jewellery Store. We are committed to delivering your orders safely and on time.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Customized or personalized jewellery orders may take additional time.

Shipping Time

  • Standard delivery usually takes 3–7 business days depending on your location.

  • Delivery times may vary during holidays or special sales periods.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.

  • Free shipping may be available on selected orders or promotional offers.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to track your package.

Delivery Partners

We work with trusted courier services to ensure secure and timely delivery.

Delayed or Lost Packages

If your package is delayed or lost in transit, please contact our support team. We will assist you in resolving the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for delays or failed deliveries caused by incorrect information.

Damaged Package

If your package arrives damaged, please contact us within 24 hours of delivery with photos of the package and product.

Contact Us

For any shipping-related questions, please contact our customer support team.